mi EARS Privacy Notice
Our contact details
Name: mi EARS Ltd
Address: 23 Elston Road, Aldershot, GU12 4HX
Phone Number:01252 329921
What type of information we have
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· If you have been seen for one of our services we may keep other information, for example test results, to help us manage you treatment and care. This information will be kept securely.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To respond to your enquiry about our services.
· To assist your treatment and care by one or more of our services.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
Michael Guy at mi EARS.
23 Elston Road, Aldershot, GU12 4HX
Email: firstname.lastname@example.org or 07771 660776
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
What we do with the information we have
We use the information that you have given us in order to
- Provide a service that you have requested
- Provide ongoing care of a service that you have asked us to provide..
We may share this information with other medical professionals, for example your G.P., to aid in your on going care and treatment.
We may also share limited personal information with our suppliers to aid ordering, manufacturing and supply of products and services.
How we store your information
Your information is securely stored at our office in Aldershot, UK.
We keep personal contact information. If no further relationship is made with us, we will not hold this information for more than six months. If one or more of our services is requested we will hold onto this information while you are receiving care from us.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, 01252 329921 23 Elston Road, Aldershot, GU12 4HX if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113